Mercure Pattaya Ocean Resort is a newly built 4-star hotel located in the vibrant North Pattaya district. The resort offers a beachfront setting with genuine Thai hospitality. A standout feature is its mini water park, designed for family enjoyment. Positioned in the heart of Pattaya, it provides easy access to local attractions.
Location
Mercure Pattaya Ocean Resort is strategically located in Central Pattaya, just 50 km from U-Tapao Rayong-Pattaya International Airport. The hotel is within close proximity to major attractions, including Terminal 21 Pattaya and Art in Paradise. Guests have direct access to the beach and easy connections to local shopping and entertainment options, making it an ideal base for exploring Pattaya.
Rooms
The hotel comprises 128 Superior rooms and 48 Superior Ocean View rooms, all equipped with free Wi-Fi. Additionally, it offers 24 Deluxe Ocean View rooms and 8 Ocean View suites that include upscale amenities such as espresso machines and Bose Bluetooth speakers. Each air-conditioned room features contemporary decor, a private balcony, and modern conveniences including a flat-screen TV and minibar. Bathrooms are sizeable with showers and complimentary toiletries.
Eat & Drink
On-site dining includes three restaurants serving a mix of local, Asian, and international cuisines. Guests can enjoy all-day dining at the Molten restaurant, offering various meal options. The hotel ensures guests have a satisfying dining experience with diverse culinary offerings available. Room service is also available for added convenience.
Leisure & Business
The leisure facilities include a mini water park, swimming pools, and a well-equipped fitness center. For business travelers, there are meeting facilities, a business center, and services like 24-hour room service. Family-friendly amenities such as a kids' club and concierge services further enhance the experience for all guests. Additional services include an on-site ATM and currency exchange.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Beach proximity
Helpful staff
Room size
Rude service
7.4/10
Very good
Rooms
7.4
Location
8.2
Service
7.8
Dining
6.9
Guest reviews
7.4/10
based on 10 reviews
7.7
7.7/10based on 1265 reviews
James
United Kingdom,
May
2024
7.4/10
My stay at the hotel was quite enjoyable overall. The rooms, especially the one with the Bose Bluetooth speaker, were pleasant, although a bit small for my liking. The service was a mixed experience with friendly and helpful staff but also encountered a rude attitude. The location was convenient, close to the beach and other attractions, but the aging bathroom was a downside. The dining options were a hit or miss, depending on your preference. Despite some shortcomings, the facilities provided added value to my stay.
Rooms
8.0
The rooms, especially with the Bose Bluetooth speaker, were pleasant, but a bit small.
Service
7.0
The staff were friendly and quite helpful, although there was an unfortunate encounter with rudeness.
Location
8.0
The hotel's location was convenient, near the beach and other attractions, but the bathroom showed signs of aging.
Dining
6.0
The dining experience was a mixed bag, catering more towards certain preferences.
Facilities
8.0
The facilities provided added value to the stay.
Beach proximity
Room size
Alex
United Kingdom,
April
2024
7.0/10
The hotel offered a mix of positives and drawbacks. The rooms were spacious, albeit a bit tight with an extra roll away bed, and the hotel provided a useful umbrella for rainy days. However, the service was inconsistent, ranging from friendly and helpful to lacking attention to details. The location was convenient for beach access and shopping but required a tuk-tuk for central access. The dining options leaned more towards Chinese food, and the facilities were generally good, though needing some improvements.
Rooms
7.0
The room was bigger than expected with a separate living area and bedroom.
Service
6.0
The service had moments of friendliness and helpfulness but also some lapses in attention to maintaining the buffet and room amenities.
Location
7.0
The hotel's location allowed easy access to the beach and nearby stores, but central access required a tuk-tuk.
Dining
7.0
The dining options were mostly Chinese, offering good variety but lacking in some Western choices.
Facilities
8.0
The facilities were suitable but showed signs of needing maintenance in certain areas.
Bill
United States,
April
2024
7.2/10
I had a wonderful stay at the hotel with some stunning views of the sun setting over the water from my compact and functional room. The chair and table on the ocean-facing balcony were perfect for enjoying my pod-made coffee or the complimentary minibar juices while listening to music on the great Bose Bluetooth speaker. The room size was good for a single person, although there was a bit too much hair on the bathroom floor.
Rooms
7.0
The room was compact and functional with great ocean views, but there was an issue with cleanliness regarding hair on the bathroom floor.
Service
8.0
The staff was friendly and very helpful, especially at the tourist information desk. However, they were not so accommodating with kids.
Location
9.0
The hotel is in the city with close proximity to department stores, restaurants, and various recreation areas. The location is convenient, and the staff's valuable information added to the experience.
Dining
5.0
The dining options cater more to Asian tastes and fall below 4-star standards. There were limited choices for those who do not eat pork, with few vegetarian or chicken options available.
Facilities
7.0
The facilities were decent, but improvements could enhance the overall experience.
Great Location
Limited Dining Options
Richie
United Kingdom,
March
2024
7.6/10
The hotel rooms were modern and comfortable, everything worked well, and the staff was top-notch, making for a pleasant stay. However, there was an issue with cleanliness and occasional noise disturbances on the floor.
Rooms
8.0
The rooms were modern and comfortable, everything worked well, and it was really quiet despite some noise disturbances on the floor.
Service
9.0
The staff was fantastic, very helpful, and friendly, adding to the overall positive experience.
Location
8.0
The hotel's location was easy to find and in the middle of everything, making it convenient for exploring the area.
Dining
6.0
The dining experience was average, focusing more on local Asian foods, which might not cater to all tastes.
Facilities
7.0
The hotel's facilities were satisfactory, providing the basic amenities for a comfortable stay.
John
United Kingdom,
March
2024
8.2/10
Staying at Mercure Pattaya was a lovely experience overall. The rooms were clean and cozy, with stunning sea views, although the balcony was a bit small. The service was very friendly and helpful, perfect for travelers with kids. The location was convenient, with close proximity to department stores and restaurants, but could be more inviting. The dining experience had some room for improvement in terms of variety, but the muffins were a highlight. The facilities were well-maintained, adding to the enjoyment of the stay.
Rooms
9.0
The rooms were clean and cozy, providing a comfortable stay with stunning sea views.
Service
9.0
The service was very friendly and helpful, ideal for travelers with kids.
Location
8.0
The location was convenient, with close proximity to department stores and restaurants, although it could be more inviting.
Dining
7.0
The dining experience had some room for improvement in terms of variety, but the muffins were a highlight.
Facilities
8.0
The facilities were well-maintained, adding to the overall enjoyment of the stay.
Great sea views
Limited dining options
Charles
United Kingdom,
October
2023
7.0/10
The hotel's location is fantastic, close to the beach and shopping centers, offering a great experience. However, the rooms on level 6 were small and had noise issues from adjoining doors. The dining options were excellent with a wide variety of tasty dishes.
Rooms
5.0
The rooms on level 6 were small with noise issues from adjoining doors.
Service
7.0
The service to replenish buffet items and missing amenities was helpful, but support was sometimes lacking.
Location
8.0
The hotel is near the beach in Pattaya and shopping centers, ideal for tourists.
Dining
9.0
Dining experience was excellent with a variety of tasty dishes, but queues at the egg section could be a hassle.
Facilities
6.0
Hotel facilities were convenient for travelers with kids but lacked some support in room services.
Allan
United Kingdom,
October
2023
7.8/10
The hotel was outstanding with a lovely shower looking out to the beach as a highlight. The rooms are a bit small for a family of 3 and the dining experience caters more to Asian tastes. The service was friendly and attentive, although there were difficulties with the English language. The location is amazing for kids with close proximity to shopping malls and recreation areas.
Rooms
8.0
The rooms offer a lovely shower looking out to the beach.
Service
7.0
The service was friendly and attentive, although there were difficulties understanding English.
Location
9.0
The location is amazing for kids with great proximity to shopping malls and recreation areas.
Dining
7.0
The dining experience caters more to Asian tastes.
Facilities
8.0
The facilities were good.
Charlie
United Kingdom,
October
2023
7.6/10
The hotel rooms were really quiet despite nearby construction, but they felt small for the price. The staff was top-notch and very friendly. However, there were no bathtubs in the rooms.
Rooms
7.0
The rooms were indeed very quiet, which was important as there were noisy guests on the same floor. They were slightly small for the price.
Service
9.0
The staff was excellent, very helpful and friendly. They made my stay enjoyable.
Location
8.0
The hotel is surrounded by greenery, close to economic shopping spots, and walking distance to entertainment areas. However, it was a bit far north of the city center.
Dining
6.0
The dining options were okay, but the western food lacked variety. The staff were helpful, and the check-in process was quick.
Facilities
8.0
The hotel facilities were convenient, with helpful staff and express check-in/check-out services.
Stephen
United Kingdom,
September
2023
8.4/10
The hotel offers an enjoyable stay with its convenient location near the beach and Chinatown. While the rooms are cozy but small for the number of guests, the service is commendable with friendly and helpful staff. The dining experience is superb with a variety of Asian and Continental dishes, and overall, it's a great value for the money.
Rooms
7.0
The rooms were cozy but seemed small compared to the number of guests.
Service
9.0
The staff, especially the girls at the desk, were exceptionally friendly and helpful in organizing our tours.
Location
9.0
The location is excellent for easy access to the beach, Chinatown, and the city's entertainment areas.
Dining
9.0
The dining experience was excellent, offering a wide variety of Asian and Continental dishes.
Facilities
8.0
The hotel offers great facilities for a comfortable stay.
Roland
United Kingdom,
September
2023
7.6/10
The hotel offers rooms that are clean, comfy, and well-prepared with necessary amenities. While some rooms have a nice view of the sea and a small balcony with stunning sunset views, others may feel a bit tiny. The service can be hit or miss, with some staff members not being as friendly while others excel at their job. The location is convenient for visiting Big C mall and accessing public transport but may not feel safe for late-night walks. The dining options cater to Chinese guests and offer a decent spread. Overall, the hotel provides adequate facilities and is priced reasonably, offering good value for money.
Rooms
8.0
The rooms are clean, comfy, and well-prepared with necessary amenities. Some offer a nice view of the sea and a small balcony with stunning sunset views, but others may feel a bit tiny.
Service
7.0
The service quality varies; while some staff members are not so friendly, others are fantastic, very helpful, and friendly.
Location
8.0
The hotel is centrally located, making it convenient for visiting Big C mall and accessing public transport, but late-night walks back may not feel safe.
Dining
7.0
The dining experience caters to Chinese guests and offers a decent spread of options.
Facilities
8.0
The hotel provides adequate facilities for a comfortable stay.
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